Welcome to Our Help Center
Find answers to common questions about Starry Catch Quest below. If you need further assistance, visit our Contact Us page or check the FAQ section.
Why is the game not loading on my device?
Ensure you have a stable internet connection for the web version. Clear your browser cache or update your app to the latest version. If issues persist, contact us with your device details.
How do I sync my progress across devices?
Create an account in the game settings and log in on each device. Your scores and purchases will sync automatically via the cloud.
How can I enable motion controls on mobile?
Go to the game settings and toggle "Motion Controls" on. Tilt your device left or right to move the basket. Ensure your device supports gyroscope functionality.
Why did my in-app purchase not go through?
Check your payment method and internet connection. If the issue persists, contact us with your purchase receipt and account details for assistance.
Need More Help?
Our support team is ready to assist you. Reach out via email or explore our community forums for additional resources.
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